Device Repairs
Cracked screen, tired battery or a laptop that won't boot? Bring it to our Kampala service centre. We diagnose for free, quote before we touch anything, and repair with genuine parts.
How it works
Bring it in
Walk into Kooki Towers, Level 5 (Shop 503), or message us on WhatsApp first if you'd like a rough estimate.
Free diagnosis
Our technicians check the device and give you a written quote. No fee, no obligation.
We repair
Approve the quote and we get to work. Common screen and battery jobs are usually done the same day.
Pick up & test
Test everything before you leave. Insured devices jump the queue (see Ario Insurance).
Start your request online
Answer a few questions and our technicians call you back with a plan.
Free diagnosis. You approve the quote before any work starts.
The deal, plainly
Screens & batteries
Cracked displays, weak batteries, charging ports and cameras on phones and tablets.
Laptops & consoles
Keyboards, hinges, thermals, storage upgrades and console HDMI/drive repairs.
Software & data
OS reinstalls, virus cleanup and data recovery. Your files are handled confidentially.
Good to know
What do you repair?
Phones, tablets, laptops, MacBooks and games consoles: screens, batteries, ports, keyboards, thermals, software and data recovery. If it's not listed, ask; we'll tell you straight away if we can help.
How long does a repair take?
Common screen and battery swaps are usually same-day. Board-level work or parts we have to order take longer. Your quote includes a time estimate.
Do I need a booking?
No. Walk-ins are welcome during opening hours. Messaging us on WhatsApp first helps us have parts ready.
Is the repair guaranteed?
Yes. Repairs are covered by a workmanship warranty on the part we fixed. Bring your receipt if anything feels off afterwards.
Can you repair a device I didn't buy from you?
Absolutely. Diagnosis is free for any device, wherever you bought it.
Something broken?
Message us on WhatsApp or drop in. The diagnosis is free and you'll have a quote before we start.